• Check who sends the message – the sender – of emails from free providers (such as Gmail.com, Outlook.com) that do not come directly from the entity and may indicate fraudulent messages.

• Communications from Parque Atlântico are sent through the following senders:

1. newsletters@parqueatlanticoshopping.pt
2. info@adm.parqueatlanticoshopping.pt
3. ParqueAtlantico, in the case of SMS

• Check the text – spelling errors and unprofessional language, as they indicate fraudulent messages;

• Check the graphics – unprofessional graphics indicate fraudulent messages;

• Do not use the links in the messages, always consult the shopping center’s website by manually entering the address and searching for the desired information;

• Parque Atlântico does not sell products directly;

• All promotions from Parque Atlântico’s tenants are advertised on official pages;

• Never share personal data without first confirming the identity and integrity of the sender;

• Parque Atlântico never asks for access credentials to bank accounts, PIN codes, or CVV (Card Verification Value) and CVC (Card Verification Code) of debit and credit cards.

In case of doubts, contact the Shopping Center using the form available on the contacts page at: https://www.parqueatlanticoshopping.pt/en/visit/contacts/